Service Plans
When it comes to electronic devices, it is likely that at some point you will eventually have a need for some type of service – we would like to make sure you know exactly how we handle this and that we are here for you!
Features include:
- 24/7/365 support via Text, Phone or email
Features include:
- 24/7 Support
- Four on site service calls included per year
- Unlimited remote support appointments from our office
- 10% off new product purchases
- Expedited service calls
- One “coming back home” visit per year
Concierge Service Plan
Our premium service plan package for everything you could need service related
Call nowFeatures include:
- All of Standard Plan
- Never pay for a service call
- 24 hour guaranteed on site visit including emergency weekend calls.
- Loaner equipment (if needed)
- Liaison to TV and ISP: Cox/DTV/Dish/Century Link (must add DVAV to access)
- Annual firmware update visit
- Security monitoring included