Service Plans

Need assistance? Check out our service plans.

24/7 Remote Support

Includes 24/7/365 support via Text/Phone or email

Standard Service Plan

Includes 24/7 Support


4 on site service calls included / year


Unlimited remote support appointments from our office


10% off new product purchase


Expedited service calls


1 “coming back home” visit / year

Concierge Service Plan

Includes Standard Plan


Never pay for a service call


24 hour guaranteed on site visit including emergency weekend calls.


Loaner equipment (if needed)


Liaison to TV and ISP: Cox/DTV/Dish/Century Link (must add DVAV to access)


Annual firmware update visit


Security monitoring included