Service Plans

When it comes to electronic devices, it is likely that at some point you will eventually have a need for some type of service – we would like to make sure you know exactly how we handle this and that we are here for you!

24/7 Remote Support
Get remote support. Any day. Any time.
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Features include:
  • 24/7/365 support via Text, Phone or email
Standard Service Plan
Our most popular plan that includes our core service options.
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Features include:
  • 24/7 Support
  • Four on site service calls included per year
  • Unlimited remote support appointments from our office
  • 10% off new product purchases
  • Expedited service calls
  • One “coming back home” visit per year
Concierge Service Plan
Our premium service plan package for everything you could need service related
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Features include:
  • All of Standard Plan
  • Never pay for a service call
  • 24 hour guaranteed on site visit including emergency weekend calls.
  • Loaner equipment (if needed)
  • Liaison to TV and ISP: Cox/DTV/Dish/Century Link (must add DVAV to access)
  • Annual firmware update visit
  • Security monitoring included