Service Plans

Need assistance? Check out our service plans.

24/7 Remote Support

Includes 24/7/365 support via Text/Phone or email

Standard Service Plan

Includes 24/7 Support

 

4 on site service calls included / year

 

Unlimited remote support appointments from our office

 

10% off new product purchase

 

Expedited service calls

 

1 “coming back home” visit / year

Concierge Service Plan

Includes Standard Plan

 

Never pay for a service call

 

24 hour guaranteed on site visit including emergency weekend calls.

 

Loaner equipment (if needed)

 

Liaison to TV and ISP: Cox/DTV/Dish/Century Link (must add DVAV to access)

 

Annual firmware update visit

 

Security monitoring included