Client Care

Our expert customer service team is ready to help you 24/7.

Service Plans

When it comes to electronic devices, it is likely that at some point you will eventually have a need for some type of service – we would like to make sure you know exactly how we handle this and that we are here for you! Control4 system.

Select the plan that works for you:

24/7 Remote Support

Standard Service Plan

24/7 Support
Four on site service calls included per year
Unlimited remote support appointments from our office
10% off new product purchases
Expedited service calls
One “coming back home” visit per year

Concierge Service Plan

All of Standard Plan
Never pay for a service call
24 hour guaranteed on site visit including emergency weekend calls
Annual firmware update visit
Loaner equipment (if needed)
Security monitoring included

New User Basics

Get To Know your System

How Can We Help?

The Basics

Learn the basics of operating your system, troubleshooting mobile apps and rebooting your hardware with WattBox.

Control 4 Guide

Learn the basics of operating your system, troubleshooting mobile apps and rebooting your hardware with WattBox.

Service Plans

Keep your system efficient and up to date with one of our service plans.

ISP Contact List

Having frequent Wi-Fi trouble? Sudden system downtime? Check in with your ISP for Wi-Fi downtime info.

Control 4 User Guide

Learn To Use Your C4

Congratulations on the successful installation of your new Control4 system! We understand that getting started with a new home automation system can sometimes feel overwhelming. That’s why we have prepared this Quick Start Guide to give you easy access to essential resources and help you maximize the benefits of your Control4 system.